Setting Up WhatsApp Business for Your Medical Practice in Algeria (10-Minute Guide)

WhatsApp is used by over 85% of Algerian smartphone users. For a medical practice, this means your patients are already on the platform — you just need to meet them there professionally.

Step 1: Download WhatsApp Business

WhatsApp Business is a free app available on both Android and iOS. It's separate from personal WhatsApp and designed specifically for businesses. Download it on a phone with a SIM card dedicated to the practice — never your personal number.

Step 2: Set Up Your Business Profile

• Business name: "Cabinet Dr. [Your Name]"
• Category: Healthcare
• Description: Your specialty, hours, and address
• Profile photo: Your clinic logo or professional photo
• Business hours: Set exact opening and closing times

Step 3: Set Up Auto-Replies

Under Settings › Business Tools › Away Message, write a professional auto-reply that tells patients what to expect. Example: "Bonjour, merci de contacter le cabinet du Dr. [Nom]. Nous répondrons dans les plus brefs délais. Pour prendre RDV, répondez RDV."

Step 4: Connect to DeyLink

Once your WhatsApp Business account is ready, connecting it to DeyLink takes under 5 minutes. DeyLink then handles everything: booking requests, confirmations, reminders, and cancellations — automatically, in both Arabic and French.

Important: Use a Dedicated Number

Never use your personal number for your practice WhatsApp. A dedicated number keeps your personal life separate, looks more professional, and allows you to hand over management to an assistant or AI without sharing your private number.